Contact The Seattle Times Customer Service
The Seattle Times Phone Numbers and Emails
Toll-Free Number:
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(888) 624-7323
Customer Service:
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(800) 624-7355Corrections to Classified Ads
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(800) 628-8285Corrections to Classified Ads
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(206) 464-2204News Tip or Story Idea
The Seattle Times Emails:
The Seattle Times Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Seattle Times is 8886247323. 59% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Sunday, while the shortest are on Saturday and Wednesday. The average call time is 2 minutes.
Be prepared for the call as The Seattle Times may ask you for the following information to identify you as a customer: address, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call The Seattle Times is 8886247323. 59% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Sunday, while the shortest are on Saturday and Wednesday. The average call time is 2 minutes.
Be prepared for the call as The Seattle Times may ask you for the following information to identify you as a customer: address, first and last name or phone number.
People call The Seattle Times mainly because of activation/ cancellation, return/ replace, shipping and delivery.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact The Seattle Times is customerservice@seattletimes.com. 57% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
The Seattle Times Website:
The Seattle Times Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Mailing Address:
P.O. Box 70
Seattle, WA 98111
Customer Support Hours:
Monday - Friday: 9:00 AM - 4:00 PM
Sunday: 8:30 AM - Noon
Resale and Permissions Department Hours:
Monday - Friday: 9:00 AM - 5:00 PM (PST)
How Good is The Seattle Times's Customer Service?
Summary of The Seattle Times Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Seattle Times?
Shipping and Delivery Question:
- “Delivery issues”
- “Missed newspaper delivery”
- “No paper delivery”
Activation/ Cancellation Question:
- “Cancel until November 9”
- “Cancel subscription”
- “I am a subscriber, but do not know how to access the paper by email to make use of my subscription”
Request for Information Question:
- “How do I use my subscription?”
- “Confirm receipt of op, Ed piece”
- “Requesting status of my email cirscription account?”
Return/ Replace Question:
- “Change address”
Account Question:
- “No paper again today. ANo it is 10:30 am. This is the fourth time in the last 2/3 months it's either been late or no paper at all including at least once Sandy when I got no paper. Can you adjust my account or something because this is getting rid”
- “Restart subscription”
- “My account overview”
Product/ Service Question:
- “Subscription”
- “Damage”
Payments and Charges Question:
- “Billing”
- “Pay bill”
- “Payment error”
Staff Question:
- “Poor service not getting paper daily”
Cards Question:
- “Changed credit card”
Other Question:
- “News paper”
- “Missing paper”
- “Sunday paper is supposed to be on my porch”
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