Contact The Seattle Times Customer Service
The Seattle Times Phone Numbers and Emails
Toll-Free Number:
-
(888) 624-7323
Customer Service:
-
(800) 624-7355Corrections to Classified Ads
-
(800) 628-8285Corrections to Classified Ads
-
(206) 464-2204News Tip or Story Idea
The Seattle Times Emails:
Customer Service
Back Issues, Correcting the Published Article, Get a Carrier Route, Letters, News Tip or Story Idea, Submit Photos
Jobs/ Career
Legal
DMCA Inquiries
Contact Information
The Seattle Times Website:
The Seattle Times Help Center:
Corporate Office Address:
The Seattle Times
1000 Denny Way
Seattle,
Washington
98109
United States
Other Info (opening hours):
Additional Mailing Address:
P.O. Box 70
Seattle, WA 98111
Customer Support Hours:
Monday - Friday: 9:00 AM - 4:00 PM
Sunday: 8:30 AM - Noon
Resale and Permissions Department Hours:
Monday - Friday: 9:00 AM - 5:00 PM (PST)
How Good is The Seattle Times's Customer Service?
Summary of The Seattle Times Customer Service Calls
432
TOTAL
CALLS
CALLS
02:33
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Seattle Times?
Shipping and Delivery Question:
- “Paper not delivered”
- “Suspens delivery”
- “No paper delivered”
Activation/ Cancellation Question:
- “Cancel until November 9”
- “Cancel subscription”
- “I am a subscriber, but do not know how to access the paper by email to make use of my subscription”
Request for Information Question:
- “How do I use my subscription?”
- “Confirm receipt of op, Ed piece”
- “Requesting status of my email cirscription account?”
Return/ Replace Question:
- “Change address”
Account Question:
- “No paper again today. ANo it is 10:30 am. This is the fourth time in the last 2/3 months it's either been late or no paper at all including at least once Sandy when I got no paper. Can you adjust my account or something because this is getting rid”
- “Restart subscription”
- “My account overview”
Product/ Service Question:
- “Subscription”
- “Damage”
Payments and Charges Question:
- “Billing”
- “Pay bill”
- “Payment error”
Staff Question:
- “Poor service not getting paper daily”
Cards Question:
- “Changed credit card”
Other Question:
- “No paper”
- “Missed paper”
- “News paper”
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The Seattle Times