The Seattle Times Phone Numbers and Emails

Toll-Free Number:

  • (888) 624-7323
Send Message

Customer Service:

  • (800) 624-7355
    Corrections to Classified Ads
  • (800) 628-8285
    Corrections to Classified Ads
  • (206) 464-2204
    News Tip or Story Idea
  • (206) 624-7355
    Place a Classified Ad
  • (206) 464-2239
    Submit an Event
  • (855) 413-1914
    Subscribe from outside U.S.
  • (206) 624-7323
  • (206) 464-2121
  • (800) 542-0820
  • (206) 464-8491

Headquarters:

  • (206) 464-2111

Legal:

  • (206) 464-2299
    DMCA Inquiries
  • (206) 464-3113
    Permissions Department

Media:

  • (206) 652-6700
    Advertising Inquiries
  • (206) 464-2172
    Corporate Communications

Sales/ Reservations:

  • (206) 515-5058
    Get a Copy of a Photo

The Seattle Times Emails:

Customer Service
Back Issues, Correcting the Published Article, Get a Carrier Route, Letters, News Tip or Story Idea, Submit Photos
Jobs/ Career
Legal
DMCA Inquiries
Media
Advertising Inquiries, Press Inquiries
Sales/ Reservations
Get a Copy of a Photo, Resale Department
customerservice@seattletimes.com
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More phone numbers and emails Less phone numbers and emails

How to Contact The Seattle Times Customer Service?

Most Popular Number:

(888) 624-7323
Total calls: 249 Issues resolved: 25 Last call: Mar 23, 2024

What Is the Seattle Times Customer Service Phone Number?

You can contact Seattle Times customer service using different phone numbers. First, the Seattle Times phone number customers can dial 1-888-624-7323. If you are a customer looking for more information about the corrections to classified ads, use the Seattle Times customer service phone, 1-800-624-7355. There's yet another Seattle Times contact phone for the same service, and it is 1-800-628-8285. Seattle Times values contributions from its customers, so it's no wonder that there is a dedicated Seattle Times customer service number for news tips or story ideas. The number is 1-206-464-2204.

What Are the Seattle Times Customer Support Business Hours?

The Seattle Times values its customers and tries to assist them whenever required via different modes of communication. But if you would like to talk directly to one of the team members from the Seattle Times customer service team, it's best to contact them during business hours. The operational hours begin at 8:00 AM and end at 5:00 PM PST, Monday through Friday. These hours are reduced on weekends and holidays. During this time, the scheduled hours range between 7:00 AM and noon. It's best to contact Seattle Times customer service during business hours to get a prompt response and your problem's solution.

Can I Email the Seattle Times Customer Care?

In addition to using one of the Seattle Times phone numbers to contact the support team, customers can use the published email addresses. While the email won't get you an instantaneous response compared to a phone, the support team will reply in two to three business days. The first email address is dedicated to concerns that need to be corrected to the published article, and it is corrections@seattletimes.com. If you are more inclined to submit photographs, the email address to use is photos@seattletimes.com. For any other concerns, direct your email to corrections@seattletimes.com.

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Contact Information

The Seattle Times Website:

The Seattle Times Help Center:

Corporate Office Address:

The Seattle Times
1000 Denny Way
Seattle, Washington 98109
United States

Other Info (opening hours):

Additional Mailing Address:
P.O. Box 70
Seattle, WA 98111

Customer Support Hours:
Monday - Friday: 9:00 AM - 4:00 PM
Sunday: 8:30 AM - Noon

Resale and Permissions Department Hours:
Monday - Friday: 9:00 AM - 5:00 PM (PST)

More contact details

The Seattle Times Rating Based on 21 Reviews

Rating details

2.6
more details
Customer service
Value for money
Price Affordability
Product or Service Quality

Rating stats

Rating trend

How Good is The Seattle Times's Customer Service?

Vandy Emo
Vandy Emo
Feels Neutral | Jun 24, 2023

It was difficult to hear the person's voice.

Read full quote
Tamya Zna
Tamya Zna
Feels Satisfied | Jun 13, 2023

Good experience and we love the paper.

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Theodoro Asa
Theodoro Asa
Feels Disappointed | May 20, 2023

Horrible articles on community colleges— was info on national level but tried to connect locally. Very misleading. And, inaccurate!

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Summary of The Seattle Times Customer Service Calls

432 TOTAL
CALLS
02:33 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Seattle Times?

Shipping and Delivery Question:

  • “Paper not delivered”
  • “Suspens delivery”
  • “No paper delivered”

Activation/ Cancellation Question:

  • “Cancel until November 9”
  • “Cancel subscription”
  • “I am a subscriber, but do not know how to access the paper by email to make use of my subscription”

Request for Information Question:

  • “How do I use my subscription?”
  • “Confirm receipt of op, Ed piece”
  • “Requesting status of my email cirscription account?”

Return/ Replace Question:

  • “Change address”

Account Question:

  • “No paper again today. ANo it is 10:30 am. This is the fourth time in the last 2/3 months it's either been late or no paper at all including at least once Sandy when I got no paper. Can you adjust my account or something because this is getting rid”
  • “Restart subscription”
  • “My account overview”

Product/ Service Question:

  • “Subscription”
  • “Damage”

Payments and Charges Question:

  • “Billing”
  • “Pay bill”
  • “Payment error”

Staff Question:

  • “Poor service not getting paper daily”

Cards Question:

  • “Changed credit card”

Other Question:

  • “No paper”
  • “Missed paper”
  • “News paper”

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